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So the success of his entrepreneurial projectas a Grand Paris stretching to harbour projectsThe Government digests including not the 1 This inscription is the work of Ernest tRenault client would escape that bottom trendA historic moment for the paddled companyIt is true also that Erdogan would double trade with the Iran by a year It requires exceptional technical expertiseThe simplicity and the net flavors perfect from end to endIt is a second in the usefulness of spendingWill the taunts of hundreds of thousands of travellers stranded this summer in Turkey and Israel have an impact on the sector
This is not to exclude. Those who tended to look at the tour (TO) and as a profession exceeded traditional travel agencies will be more vigilant now entrust their money to agencies and TO online. They will look at three times above the screen and get a real benefit to known TO offering opportunities for action.
Are these incidents telling risks generated by the intrusion of the Internet in tourism
With the Internet, it is the search for the price that dominates, with all the risks that this entails. What happened should be a lesson to online agencies to improve the selection of their suppliers. They must define more stringent procedures of purchase and move towards the establishment of real partnerships with their suppliers.
Should we create a professional order, as some suggest, to regulate the profession
Can we create a professional order in a profession which is in permanent disorder and with no code of ethics A self-regulation by the profession, this is not serious, this is incestuous.
What do you propose to address the issues raised
It is not useful to search for new rules of law, to create a gas plant or overburden financially the profession because of a few bad apples. The problem arises when a travel agency or a TO charterer, i.e. when it negotiates directly with an airline seats, rotations and that it is financially committed. He is then the same trade because risk taking. Check that it does not give travel agent licence to anyone but a travel agent licence does not give the quality of charterer. As in Britain, should implement a control of the charterer and the broker by civil aviation DGAC in France or his agent. The control would be on the balance sheet of the Agency and the bank guarantee to the first request made to the Charter. Another solution would be to file by the charterers, models Italian and German, the money paid in advance by clients in a sort of BSP of TO (the BSP is the agency that collects the amount of tickets sales by the travel agencies in France), the amounts being blocked in case of failure. But the perverse effect of this template would disrupt the uses and putting at risk the distribution system. Moreover, it seems to me unnecessary and costly to establish a guarantee for the sale of "dry flight" tickets without other benefit.
Pursued by former clients, a TO was recently sentenced. Is there a risk of "judicialization" of the sector
We are a profession at risk, and consumers become more and more love disputes, regardless of the price paid for their trip. Should create a buffer zone to avoid congestion in the courts. Inspiring of the National Commission of disputes, established in Belgium, we have tabled a proposal to the Minister of tourism to create a commission of the same type, in partnership with the Ministry of Justice, professional and consumer associations.
Last winter and then the French TO summer season was morose. Why the recovery observed in 2005 is result
Indeed, almost all companies in our sector saw lower traffic, although they are partially trapped in turnover with the increase in the price. In fact, the French have privileged anything else than the purchase of travel, such as the comfort of home. In addition, the increase in their oil bills weighed. This summer, the French were, apparently, preferred non-merchant hosting. Other factors, on the other hand, disrupted some destinations, which has not been the case for other European markets: lack of visibility for the air to Egypt, bird flu for the Turkey, the biometric passport in the US, the chikungunya for destinations of the Indian Ocean. But all of these reasons remain short-term. The French have taken taste to travel, some move several times in the year. There is no reason that there is no growth.
The democratization of the price France travel is not to
What is essential for all TO, whatever their level of range, it is they get into the practice of the "yield management" to adjust their prices based on demand, without regard to considerations specific to the destinations. Industrial methods in tourism are now essential regardless of the size of the TO. Young actors have shown that it can enter the market with high-performance models, and there is less and less room for craft practices.
The French tour-operating do it it not still too fragmented
Without falling into the shortcomings of the concentration, the French market does nothing that there are so many players in France. It is a legacy of the past, because of the distribution, which intended to better negotiate.
